Effective Date: 05/03/2024
At Lovepreet Kaur Travel Solutions, we strive to provide excellent customer service and clarity when it comes to payments, cancellations, and refunds. This policy explains how we handle refund and cancellation requests.
1. Refund Eligibility
Since our services are custom travel planning and booking-based, we operate under a service-based refund policy:
Refunds are only applicable if:
The service has not been initiated.
You cancel at least 72 hours before the scheduled service or consultation.
The request aligns with the conditions outlined below.
2. Non-Refundable Services
The following are non-refundable under any circumstances:
Services that have already been rendered (partially or fully).
Booking assistance or advisory fees once tickets or reservations are processed.
Missed calls/consultations due to no-shows without prior notice.
Custom travel packages booked through third parties.
3. Cancellation Requests
To request a cancellation:
Email us at contact@lovepreetkaurtravelsolutions.com.
Include your full name, email used for booking, transaction ID, and the reason for cancellation.
Cancellation requests made less than 72 hours prior to service delivery may not be eligible for a full refund.
4. Refund Processing Time
If approved:
Refunds are processed within 5–10 business days to the original method of payment via PayPal.
You will receive a confirmation email once the refund is initiated.
5. Third-Party Bookings
If you’ve booked a flight, hotel, or service through us that was handled via a third-party provider:
Refunds are subject to the third party’s refund and cancellation policies.
We will assist in coordinating with them, but final approval lies with the provider.
6. Service Modifications or Rescheduling
If you’d like to reschedule or modify your service:
Please notify us at least 48 hours in advance.
We will try our best to accommodate without extra charges, but it may depend on availability.
7. Disputes & Chargebacks
Before initiating a PayPal dispute or chargeback, please contact us directly. We aim to resolve issues amicably and fairly.
8. Contact Us
If you have any questions about this Refund & Returns Policy, feel free to contact us:
📧 contact@lovepreetkaurtravelsolutions.com
🌐 https://lovepreetkaurtravelsolutions.com